Privacy Policy
Audio Oasis Electronics LLC values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect personal data that you voluntarily provide to us when you interact with our site or services, such as when you place an order, register for an account, subscribe to our newsletter, contact customer support, or participate in surveys or promotions. This information may include your name, billing address, shipping address, payment information, email address, phone number, and any other information you choose to provide.
We also automatically collect certain information when you access and use our site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, device identifiers, and browsing patterns. This data helps us understand how our site is used and allows us to improve our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds as permitted by applicable law:
* **Necessity for performing a contract:** When processing is necessary to fulfill an order, provide a service you requested, or take steps at your request before entering into a contract.
* **Compliance with a legal obligation:** When processing is necessary to comply with a legal or regulatory obligation, such as tax or accounting requirements.
* **Our legitimate interests:** When processing is necessary for our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests. Examples include improving our services, preventing fraud, and ensuring network security.
* **Your consent:** When you have given your explicit consent to process your personal data for a specific purpose, such as subscribing to marketing communications. You have the right to withdraw your consent at any time.
How We Use Your Information
We use the information we collect for various purposes, including:
* Processing and fulfilling your orders.
* Managing your account and providing customer support.
* Communicating with you about your orders, account, or services.
* Sending you marketing and promotional communications if you have subscribed to them.
* Improving our products, services, and online platform.
* Personalizing your experience on our site.
* Preventing fraudulent transactions and ensuring the security of our platform.
* Complying with legal obligations.
Sharing Your Information
We may share your personal data with third parties under specific circumstances:
* **Service Providers:** We share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are granted access to your personal data only as necessary to perform their functions and are obligated to protect your data.
* **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
* **Legal Requirements:** We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under GDPR and other applicable laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request that we delete your personal data under certain conditions ("right to be forgotten").
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions, including for direct marketing purposes.
- Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller, where technically feasible.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove such information.
Security
We have implemented appropriate technical and organizational measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us by mail at:
Audio Oasis Electronics LLC
Indigo Icon Tower,
Cluster E, Jumeirah Lakes Towers,
Office 1405, 14th Floor,
Dubai, Dubai, UAE